Privacy Policy

Last Updated: January 17, 2024

For a printable version of this Privacy Policy, please click here www.smartpt123.com/terms.

At Smart PT (“Smart PT,” “we,” “us,” or “our”), we recognize that privacy is important, and we are committed to protecting your right to privacy. This privacy policy (“Privacy Policy”) applies to the online collection of personal information via our website www.smartpt123.com , mobile application, and any other products, services, and platforms (collectively, the “Services”) controlled by Smart PT. This Policy does not apply to information collected by us offline or by any website or application operated by a third party that may be linked to or is accessible from our Services. Please read this Privacy Policy carefully as it provides you with information about our privacy practices, including what personal information we collect, how this information is used, and with whom this information is shared.

 

1. What Information We Collect

2. Cookies & Other Similar Technologies

3. How We Use Your Information

4. Collection & Use of Information from Children

5. How We Share Your Information

6. Notice Regarding Public Posting Areas

7. Chatbot Features & Session Replay Technology

8. Disclaimer Regarding Video Content

9. International Data Transfers

10. Opting Out of Communications

11. Third-Party Websites & Social Media Plug-Ins

12. Security & Data Retention

13. Your Rights & How We Respond to “Do Not Track” Signals

14. Assignment

15. Changes to this Privacy Policy

16. Contact Us

 

1.         WHAT INFORMATION WE COLLECT

This Privacy Policy describes how we collect and manage “personal information,” which is any information relating to an identified or identifiable natural person. We may collect the following information from and about you, and in the following ways:

  • Registration & Contact Information. When you register for an account with Smart PT, subscribe to receive emails, or provide your information in webforms within our Services, we may ask for certain identifying information, including your name, email address, password, and/or payment information.

  • Transaction Information. Payment information will be collected on our behalf by the app store that you use to download our app, such as the Apple Store or Google Play, and we will collect the details of transactions you carry out through our Services.

  • Communications, Community Forums & Surveys. We process your communications with us and other users to operate and to secure the Services. We collect records and copies of your communications, including email addresses, if you contact us. We may also collect your responses to surveys or social media campaigns.

  • Technical Information. When you use our Services, information is automatically submitted about the computer, mobile device, or other devices you use to access our Services and how you use our Services. For example, we may receive your browser type, IP address, precise geolocation information, language, operating system, unique device identifier, the date and time of your visit, the pages you view, and the Services you visited. In some cases, we link this automatically collected data to other information we collect to create inferences about you.

We may supplement the information you provide with additional information gathered from other sources, such as publicly available information. We do this to improve the content of the Services and to provide a more personalized experience. We use this aggregated information to understand and optimize how our Services are used, improve our marketing efforts, and provide content and features that are of interest to you.

 

2.         COOKIES & OTHER SIMILAR TECHNOLOGIES

We, and third parties that we work with, use cookies and other similar technologies, such as cookies, web beacons, scripts, and tags. The cookies used may be “session cookies” or “persistent cookies.” Session cookies only last for the specific duration of your visit and are deleted when you close your browser. Persistent cookies remain on your device’s hard drive until you delete them or they expire. Different cookies are used to perform different functions, which we explain below:

  • Necessary. Some cookies are necessary to enable you to move around our website and mobile app and use their features, such as accessing secure areas of the website or mobile app. Without these cookies, we cannot enable appropriate content based on the type of device you are using.

  • Browsing and Functionality. We use these cookies to remember choices you make on the website and mobile app, such as your preferred language and the country from which you are visiting, and to provide enhanced, more personalized features.

  • Performance & Analytics. We use our own and/or third-party cookies to see how you use our website and mobile app to improve their performance and develop them according to your preferences. In particular, we use mobile analytics tools to better understand the functionality of our mobile applications. These tools may record information about your usage, including how often you use the app, the events that occur within the app, and from where the app was downloaded. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

    • We use Google Analytics to measure how you interact with our Services and to improve your user experience. To learn more about Google Analytics’ privacy practices and opt-out mechanisms, please visit the Google Analytics Security and Privacy Principles page here. Google also provides a complete privacy policy and instructions on opting-out of Google Analytics here.

  • Targeted Advertising. We receive audience-based data (such as pixel traffic and conversion data) from social media platform providers. We use this information to help us advertise our Services.

    • With your prior consent, we use Facebook Pixel. This pixel collects information about the usage of our Services and transmits this information to the social network Facebook, which uses this information for advertising and profiling purposes. The Facebook Pixel allows us to target you with personalized advertisements in the Facebook network. If you want to stop this tool from collecting data, you can opt-out here.

    • We also receive data from Instagram. To block or limit this activity, you can manage your choices in your Facebook ad preferences and ad settings.

There are several ways to manage cookies. You can control the use of cookies at the browser level, by instructing your browser to accept cookies, disable cookies, or notify you when receiving a new cookie. If you reject cookies, you may still use our Services, but your use of some features or areas of our website and mobile app may be limited.

The Network Advertising Initiative also offers a means to opt out of a number of advertising cookies. Please visit www.networkadvertising.org to learn more. Opting out does not mean you will no longer receive online advertising. It does mean that the company or companies from which you opted out will no longer deliver ads tailored to your preferences and usage patterns.

 

3.         HOW WE USE YOUR INFORMATION

We may use your information for the following purposes:

  • To provide you with the Services;

  • To periodically inform you about changes to our Services, and about new products and service offerings;

  • To authenticate your identity for login purposes and process payments;

  • To perform statistical analyses of users of the Services, their use and participation patterns, for product development, and to inform advertisers about the nature of our audience;

  • To customize and deliver information about any promotions or offerings by email;

  • To provide customer support and send confirmations about your account; and

  • To protect our intellectual property and other rights. We may use the information we collect to prevent illegal activities, to enforce the Smart PT Terms of Service , www.smartpt123.com/terms or as otherwise required by law.

 

4.         COLLECTION & USE OF INFORMATION FROM CHILDREN

We do not knowingly collect information from individuals under age 18. If we learn that a person under age 18 has provided us with personal information, we will delete such personal information.

 

5.         HOW WE DISCLOSE YOUR INFORMATION

We may share or disclose your personal information as described below:

  • We disclose your personal business within Smart PT to provide you with the Services. This may be automatic or at your request.

  • We employ contractors and service providers to perform the following website and mobile app-related services: database management, maintenance services, analytics, marketing, and billing and email distribution.

  • We may share personal information with any of our affiliated businesses or joint venture partners to provide you with products and services that may interest you.

  • If you enter a sweepstakes, contest, or promotion we may have, we may share the personal information you provide for such purposes with authorized third-party service providers, participating sponsors, and/or advertising partners. By entering any sweepstakes or promotion we may have, you agree to the official rules governing that promotion.

  • We may share personal information with third parties with whom we have a business relationship, such as promotional partners, advertisers, and business partners we collaborate with, to provide you with products and services that may interest you.

  • We may share information with third parties as part of any corporate reorganization process, including, but not limited to, mergers, acquisitions, and sales of all or substantially all of our assets.

  • We share information with third parties when we have a good-faith belief that such disclosure is reasonably necessary to: (a) take action regarding suspected illegal activities; (b) enforce or apply our Terms of Service; www.smartpt123.com/terms  (c) comply with legal process, such as a search warrant, subpoena, statute, or court order; or (d) protect our rights, reputation, and property, or that of our users, affiliates, or the public.

  • We may share information about you if you ask or authorize us to do so, including by intentionally interacting with other users or third parties within our Services.

  • We may aggregate and/or de-identify information so that it is no longer linked to you or your device. This Privacy Policy does not limit our ability to share aggregated or de-identified information to our partners, advertisers, and any other third parties in our discretion.

 

6.         NOTICE REGARDING PUBLIC POSTING AREAS

Please note that any information you include in a message you post to any public posting area is available to anyone with Internet access. If you do not want people to know your email address, for example, do not include it in any message you post publicly. PLEASE BE EXTREMELY CAREFUL WHEN DISCLOSING ANY INFORMATION IN PUBLIC POSTING AREAS. WE ARE NOT RESPONSIBLE FOR THE USE BY OTHERS OF THE INFORMATION THAT YOU DISCLOSE IN THESE PUBLIC POSTING AREAS.

 

7.         CHATBOT FEATURES & SESSION REPLAY TECHNOLOGY

We may use technology to monitor how you interact with our Services. This may include, without limitation, which links you click on, information you type into our online forms, and information about your device or browser. Further, we may utilize session replay spyware to monitor and record mouse clicks and movements, keystrokes, and pages and content viewed by you. Please discontinue use of the Services if you do not consent to our collection of such information.

 

8.         DISCLAIMER REGARDING VIDEO CONTENT

The Smart PT Services may contain cookies and/or pixels which provide us and third parties with analytics regarding how website visitors interact with video content, audiovisual content, or content of a like nature (collectively, “Video Content”). Video Content is provided for the purpose of providing the Services and enhancing the user experience, and by continuing to use the Services and interacting with Video Content, you understand that your personal information, including your video viewing history, may be processed according to this Privacy Policy.

 

9.         INTERNATIONAL DATA TRANSFERS

If you choose to provide us with personal information, it will be stored in the United States and may be stored in other jurisdictions. Smart PT may transfer that information across borders, and from your country or jurisdiction to other countries or jurisdictions around the world. If you are visiting the Services from the European Union (“EU”), the European Economic Area (“EEA”), the United Kingdom (“UK”), Switzerland, or other regions with laws governing data collection and use, please note that your personal information is transferred to the United States and may be transferred to other jurisdictions. The United States does not, and these other jurisdictions may not, have the same data protection laws as the EU, EEA, UK, and Switzerland and may not afford many of the rights conferred upon data subjects in these jurisdictions. You acknowledge you understand that by providing your personal information: (a) your personal information will be used for the uses identified above in accordance with this Privacy Policy; and (b) you consent to your personal information being transferred to the United States and other jurisdictions as indicated above.

 

10.      OPTING OUT OF COMMUNICATIONS

We communicate with users who subscribe to receive emails from us on a regular basis. For example, we may use your email address to send you information about changes to our Services or other disclosures as required by law. Generally, users cannot opt out of purely informational communications. We do provide you with the opportunity to opt out of marketing communications and newsletters by clicking the “unsubscribe” link within the text of the email or by contacting us at info@smartpt123.com. We will process your unsubscribe request as soon as possible, but please be aware that in some circumstances, you may receive a few more messages from us before the unsubscribe is processed.

 

11.      THIRD-PARTY WEBSITES & SOCIAL MEDIA PLUG-INS

Our Services may contain links to other sites. In particular, our Services includes links to Facebook, Instagram, and LinkedIn. We are not responsible for the privacy practices or content of such other sites. If you have any questions about how these other sites use your information, you should review their policies and contact them directly.

We also use the following social media plug-ins: Facebook, Instagram, and LinkedIn. The plug-ins can be identified by the social media buttons marked with the logo of the provider of the respective social media networks.

 

12.      SECURITY & DATA RETENTION

We have implemented reasonable measures to secure the personal information we store and control. That said, no Internet data transmissions are 100% secure. Consequently, we cannot ensure or warrant the security of any information you transmit to us and you understand that any information you transfer to us is done at your own risk. If we learn of a security system breach, we may attempt to notify you electronically so you can take appropriate protective steps. By using the Services or providing personal information to us, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Services. We may post a notice via the Services if a security breach occurs. We may also send an email to you at the email address you have provided to us in these circumstances. Depending on where you live, you may have a legal right to receive notice of a security breach in writing.

We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

 

13.      YOUR RIGHTS & HOW WE RESPOND TO “DO NOT TRACK” SIGNALS

Tools within the mobile app settings allow you to directly add and remove information you provide to us that is associated with your account. You can close your account by using the corresponding functionality within the mobile app. You can stop all information collection by the app by uninstalling it using the standard uninstall process on your device. If you have any questions about these processes or need help closing your account or deleting your app, you can contact us anytime at info@smartpt123.com. When your account is closed and the mobile app is deleted from your device, your information will be removed from our systems.

The California “Shine the Light” law permits visitors to the Services who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. We do not provide your personal information to third parties for their marketing purposes.

Residents of Nevada have the right to opt out of the sale of certain personal information to third parties. We currently do not sell your personal information as defined by Nevada law.

At this time our Services DO recognize automated browser signals regarding tracking mechanisms, which may include “Do Not Track” instructions.

 

14.      ASSIGNMENT 

If all or part of our assets is sold or acquired by another party, or in the event of a merger, you grant us the right to assign the personal and non-personal information collected via the Services.

 

15.      CHANGES TO THIS PRIVACY POLICY

This Privacy Policy may be amended from time to time. Any such changes will be posted on this page and we will update the “Last Updated” date above. We will notify you of any significant or material changes in the way we treat your information by placing a prominent notice on our Services, or sending a notice to the primary email address specified in your account.

 

16.      CONTACT US 

If you have any questions about our privacy practices or this Privacy Policy, please contact us at:

MAILING ADDRESS: 8790 19th Street, #224, Alta Loma, CA 91701

EMAIL ADDRESS: info@smartpt123.com